Regulations of the online store
I. GENERAL PROVISIONS
1. The Online Store on this website is run by the Service Provider, who has the company FX-ELECTRONICS Jadwiga Rudnicka with its registered office in Łódź, address: Cegielniana 22 93-346, entered into the register of entrepreneurs kept by the National Court Register under the REGON number: 101316328; NIP:7281056940; e-mail:biuro@mean-well.pl; phone:536288808
2. The Online Store is an ICT platform that allows Users to get acquainted with the Seller's Goods and Products other than the Goods, including the prices and availability of the Products, conclusion of the Sales Agreement, contracts for the provision of services under Products other than the Goods, as well as posting Content on the terms set out in in the Regulations. For this purpose, the Service Provider provides Users with system tools and provides Services on the terms set out in the Regulations.
3. The use of the Online Store by the User is possible provided that the User's ICT system meets the minimum technical requirements:
- Edge web browser, Mozilla Firefox, Chrome, Opera, Safari, with Java applets, Java Script and cookies enabled,
- minimum screen resolution 1024x768 pixels.
4. The User using the Online Store is obliged to comply with the Regulations.
II. DEFINITIONS
The following expressions used in the Regulations have been assigned the following meanings:
1. Delivery of the Goods - an agreement to order the transport of the Goods to the place indicated by the User, concluded between the User and a third party. The terms of delivery of the Goods can be found in the Delivery / Delivery costs tab;
2. Password - a string of alphanumeric characters necessary for authorization when accessing the Account, set by the User during the registration process;
3. Hotline - the User's call center, available at the telephone number provided in the Online Store, through which you can obtain information about Products and place an Order;
4. Clauses - permission to process personal data in the form of the so-called checkboxes on the Online Store website, which the User provided to the Service Provider during Account registration or by placing an Order in the "Order without registration" formula or via the Hotline;
5. Consumer - a natural person performing a legal transaction not directly related to his business or professional activity, including purchasing Goods or using the Service, services under Products other than Goods, for purposes not related to his business or professional activity;
6. Account - a set of information stored in the Online Store and in the Service Provider's ICT system regarding the User and the Orders placed by him and concluded Sales Agreements, contracts for the provision of services under Products other than Goods, with the use of which the User may place Orders, conclude Sales Agreements, provide services as part of Products other than Goods or post Content;
7. Basket - an electronic form made available by the Service Provider in the Online Store, through which the User selects Products in order to place an Order;
8. Buyer - the User who concluded the Sales Agreement;
11. Login - the User's e-mail address used during registration and each use of the Account;
12. New Order - an electronic message automatically generated and sent by the Service Provider's ICT system to the e-mail address indicated by the User (in the appropriate electronic form, which the User fills in remotely in the Online Store or via a Helpline consultant, specifying the details of the Order placed by the User, in particular, the Goods, the place of receipt or Delivery of the Goods, or orders for services under Products other than the Goods, the place of their provision, and the form of payment for the Product;
13. General Terms and Conditions of the Sales Agreement - a set of general conditions constituting an element of the content of each Sales Agreement;
14. Privacy Policy - rules regarding the processing and protection of the User's personal data, constituting an integral part of the Regulations, available in the Online Store;
15. Order Confirmation - an e-mail sent by the Seller to the e-mail address indicated by the User (in the appropriate electronic form, which the User filled in remotely in the Online Store or provided to the Hotline consultant) confirming that the Order indicated in its content may be completed by the seller;
16. Product - Goods, Delivery of Goods, Insurance Guarantee, other services available in the Online Store's offer, provided by the Seller;
17. Regulations - these regulations drawn up on the basis of art. 8 of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);
18. Force Majeure - external event no dependent on the parties to the legal relationship, the occurrence of which the party affected by Force Majeure could not reasonably foresee and the occurrence of which could not be prevented, and which prevents that party permanently or temporarily from exercising its rights or obligations, in particular on the basis of a given legal relationship;
19. Online Store - a website run by the Service Provider, available at the electronic address https://mean-well.pl, through which the User can obtain information about the Product and its availability and buy Goods from the Seller, or order the provision of services as part of the Products other than the Goods, as well as post Content on the terms set out in the Regulations;
20. Seller - Service Provider using the Online Store to invite Users to conclude Sales Agreements;
21. Goods - a movable item offered by the Seller via the Online Store;
22. Content - comments, opinions or ratings posted by the User in the Online Store;
23. Sales Agreement - a sales agreement within the meaning of the Civil Code concluded at a distance, i.e. via the Online Store or the Hotline between the Buyer and the Seller within the meaning of the Act of 30 May 2014 in consumer settings (Journal of Laws of 2014, item 827 as amended. Delivery by the Seller to the User (after placing the Order in the Online Store) of the Order Confirmation is tantamount to concluding the Sales Agreement. The content of the Sales Agreement consists of the content of the Order and the General Terms and Conditions of Sales Agreements. The provisions of the Regulations, as well as the Privacy Policy and the Clauses accepted by the Buyer shall apply to the Sales Agreement to the appropriate extent.The Sales Agreement shall be governed by the law of the Republic of Poland;
24. Service - a service provided to the User free of charge by the Service Provider on the terms set out in the Regulations by electronic means within the meaning of art. 2 point 4 of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended) enabling the selection and purchase of Goods from the Seller, ordering services as part of Products other than Goods, as well as posting the Content in the Online Store, or - if the User has consented to it by means of the Clauses - the service of providing the User with the Newsletter;
25. Newsletter - information, including commercial information within the meaning of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended) from the Service Provider or Sellers, sent to the User by electronic means, by or on behalf of the Service Provider or the Sellers;
26. Service Provider - FX ELECTRONICS Jadwiga Rudnicka;
27. User - a natural person who is over 18 years of age or has full legal capacity, a legal person, an organizational unit without legal personality, but able to acquire rights and incur liabilities on its own behalf, which uses the Online Store;
28. Order - a declaration of will to purchase Goods or to order services as part of Products other than Goods, externalized by the User via the Online Store, in a way that allows the Seller and the Service Provider to identify the User, specifying the Goods to be the subject of the Sales Agreement or ordering services as part of Products other than other than the Goods, the place of its collection, performance or delivery and the form of payment for the Product.
III. CONCLUSION OF THE AGREEMENT
1. The Online Store provides the Seller with the ability to remotely present the Products and their prices and invite Users to conclude Sales Agreements in the field of Goods and other contracts in the field of Products other than Goods.
2. Photos and descriptions of the Goods posted in the Online Store are illustrative materials that are intended to enable the User to form a general idea of the properties, appearance and parameters of the Goods. The appearance of the Goods in the pictures presented in the Online Store may differ slightly from the external appearance of the Goods issued to the Buyer, which differences may result from other settings of the Buyer's monitor, lighting conditions, etc. The above reservations do not apply to the technical specifications provided in the Online Store and brand and model designations of a given Good. For the avoidance of doubt, this provision does not have the effect of limiting the liability of the Service Provider or the Seller towards the User or Buyer who are Consumers.
3. Announcements, advertisements, price lists and other information in the Online Store shall be deemed, in case of doubt, not as an offer, but as an invitation to conclude a contract. They also do not constitute the Seller's assurance.
IV. USING THE ONLINE STORE
1. Account registration requires remote completion of the appropriate electronic form in the Online Store, pop
by entering the data required by the Service Provider, including personal data including the User's name and surname, the User's e-mail address, his telephone number and the User's postal code. In the Account registration process, the User independently determines and enters the Login and Password. Account registration requires the User to accept the Regulations and the Privacy Policy. A required clause, necessary to set up an Account, place an Order and conclude a Sales Agreement or contracts for the provision of services under Products other than Goods, is consent to the processing of the User's personal data by the Service Provider for the purpose of registering and maintaining the Account and for the execution of Orders, and consent for the Service Provider to transfer the User's personal data to third parties in order to execute the Orders placed by the User and a statement about the User having read the Regulations of the Online Store and the Privacy Policy and accepting their terms. The User is not obliged to accept the other Clauses. The User is obliged to provide all the necessary data to register the Account.
2. Account registration or using the "Guest" formula, in accordance with point IV.9, below, is tantamount to the conclusion of a contract for Services between the User and the Service Provider.
3. The account is assigned to the User. The User has the right to register only one Account.
4. Commencement of the provision of the Service takes place immediately after the conclusion of the contract for the provision of Services. The possibility of selecting and purchasing Goods from the Seller, ordering services as part of Products other than Goods and the possibility of posting Content is available via the Online Store. The newsletter is sent to the e-mail address provided by the User, not more often than twice a week.
5. The contract for the provision of Services is concluded for an indefinite period. Each party to the contract for the provision of Services may terminate it without giving reasons. The declaration of termination of the contract for the provision of Services takes effect at the end of the calendar month in which the declaration was delivered to the other party in writing (i.e. recorded in writing, signed and sent to the addressee to the appropriate address) or electronically (to the e-mail address) (effectiveness day). The termination of the binding force of the contract for the provision of Services takes place after the expiry of the one-month notice period, which begins on the day of the effective date of the declaration of termination of the contract for the provision of Services. Termination of the binding force of the contract for the provision of Services does not affect the binding force and content of Sales Agreements and contracts for the provision of services under Products other than Goods, which were concluded by the User before the date of expiry of the binding force of the contract for the provision of Services.
6. In the event of termination of the binding force of the contract for the provision of Services between the parties, the Account of a given User ceases to be active and available to the User, and all Orders placed by him, except for those for which Sales Agreements have already been concluded, are cancelled.
7. The information collected on the Account is available to the Service Provider and to the Seller to whom the User placed the Order or with whom he concluded the Sales Agreement. The User has the option of entering the address of residence or address for the Delivery of Goods in order to complete the Order.
8. The account is available to people who log in to it by providing the appropriate Login and Password. The User bears full responsibility for the consequences of making the Login and Password available to third parties, including the Content posted by these third parties. Sales Agreements or agreements for the provision of services under Products other than Goods concluded in connection with Orders placed by third parties using the User's Account, for reasons not attributable to the Service Provider or the Sellers, are considered to be concluded on behalf of the User and are binding therefore User, subject to point VIII of the Regulations.
9. Telephone orders - placed by contacting the User with the Hotline. In such a case, the User is obliged to provide the Hotline consultant with his personal data and accept the content of the Regulations and the Privacy Policy. Based on this data, the Seller will send the User an electronic message with the content of the concluded order to the e-mail address provided.
10. The User, regardless of the method of placing the Order (account registration, without registration, by phone), is obliged to provide the following data: name, surname, e-mail address, telephone number, correspondence address - including street, house number, apartment number, Post Code / City.
V. PLACING AN ORDER
I. The User may place an Order as follows:
1. through the Account - after registering the Account and logging in to the Account using the correct Login and Password, or
2. using the "Order without registration" option - i.e. without the need to register an Account, but only by remotely completing the appropriate
electronic form in the Online Store, subject to acceptance of the Regulations and the Privacy Policy, or
3. by phone - by contacting the Hotline. In this case, the User is obliged to provide the Hotline consultant with his personal data in the scope corresponding to that provided for Orders placed in the Online Store and accept the content of the Regulations and the Privacy Policy. Based on this data, the Service Provider will send the User an electronic message with the content of the order to the e-mail address provided.
4. If, via the Hotline, the Service Provider contacts the User who is a Consumer in order to conclude a Sales Agreement, he informs him about this purpose, as well as provides the Service Provider's identification data and details of the person on behalf of whom he is making the call.
5. In the case of placing an Order via the Hotline, the Service Provider provides the User who is a Consumer with information regarding:
a) the main characteristics of the Seller's performance;
b) Seller's designation;
c) the total price for the Goods and the fee for the Delivery of the Goods;
d) the right to withdraw from the Sales Agreement;
e) duration of the Sales Agreement - for the period of its performance.
6. Information about the main features, price and availability of the Product are displayed in the Online Store.
7. Orders in the Online Store can be placed 24 hours a day throughout the calendar year, with the proviso that Orders placed on public holidays will be considered on the next business day. Services may be unavailable to Users during periodic maintenance of the Online Store and in the event of its failure.
8. In order to place an Order, the User - by accessing the Online Store or contacting the Hotline:
a) selects the Goods to be the subject of the Sales Agreement, or a Product other than the Goods, by adding it to the Basket;
b) selects the method of delivery of the Goods from the list available in the Online Store, or selects the place of Delivery of Goods or the place of provision of services and selects the method of Delivery of Goods available for a given Good. The price and date of Delivery of the Goods to the place indicated by the User, or the place of provision of services under Products other than the Goods, are indicated next to the Product;
c) chooses the method of payment available in the Online Store or in the manner available from the Seller in the event of choosing to collect it from the Seller;
d) verifies the correctness of the entered/selected data regarding the Order, in particular the quantity and type of ordered Products, the place of receipt, provision of the Product or Delivery of Goods, User's data and the price for the Product or the price for the Delivery of Goods and the form of payment;
e) confirms the provisions of the Regulations and the Privacy Policy as binding on him, and if he expresses his will, confirms the relevant Clauses as binding on him;
f) Selects the "To checkout" option, which means that placing an order involves the obligation to pay, or confirms that he knows that placing an Order to the Helpline consultant is associated with the obligation to pay.
9. The User, regardless of the method of placing the Order, in the case of indicating as the place of collection - Home delivery, is obliged to provide the following data: name, surname, e-mail address, telephone number, correspondence address - including street, house number, apartment, zip code, city.
10. The User, regardless of the method of placing the Order, in the case of indicating as the place of collection - collection in the store, is obliged to provide the following data: name, surname, e-mail address, telephone number, correspondence address - including street, house number, apartment, zip code, city.
11. The order placed by the User will be confirmed by e-mail. It is only a confirmation of delivery of the Order to the Service Provider's e-mail server and does not generate any obligations on the part of the User or the Service Provider.
12. The Seller considers the placed Order in terms of the possibility of its implementation. In particular, the condition of the Order Confirmation is the availability of the Goods in the Seller's warehouse.
13. The User may cancel the Order until the conclusion of the Sales Agreement or the contract for the provision of services under Products other than Goods.
14. In the event that the implementation of part or all of the Order is not possible, the Seller will without undue delay (via e-mail or telephone): a) inform the User about canceling the Order in its entirety; b) will propose to the User to cancel the Order in the part in which its implementation is not possible.
15. The Seller, via the Online Store, confirms the possibility, readiness and accession to the execution of the Order at the place of receipt of the Goods selected by the User, or Delivery of the Goods to the address or place of provision of services as part of the Products other than the Goods, provided by the User, by sending the User an Order Confirmation .
16. In the case of an Order placed via the Hotline, after receiving the Order Confirmation, the User who is a Consumer should submit the User's declaration to the Seller about the conclusion of the Sales Agreement by post or e-mail. In such a case, the Sales Agreement is concluded upon delivery to the Seller of the User's statement on the conclusion of the Sales Agreement.
17. The content of the placed Order and the related Sales Agreement and the content of the Clauses accepted by the User, in the wording binding the Parties on the date of conclusion of the given Sales Agreement, is made available to the User on the Account or sent as an Order Confirmation.
18. The Sales Agreement is concluded and becomes binding between the Seller and the Buyer upon delivery of the Order Confirmation to the Buyer's e-mail server. The date of delivery of the e-mail with the order confirmation is the day on which the e-mail was received by the e-mail server servicing the e-mail address provided by the Buyer in the electronic form of the Order. This provision does not apply to Sales Agreements concluded via the Helpline, to which the procedure for concluding Sales Agreements described above applies.
19. The Seller is not responsible for errors made by the Buyer when placing the Order or modifying it.
20. The User will be informed by the Seller about the current status of the Order.
21. The User who has chosen online payment or a traditional transfer as a payment method is obliged to pay for the ordered Goods within 3 calendar days at the latest, after the day on which he placed the Order. The Online Store reserves the right to cancel an Order that violates the conditions set out in the preceding sentence, with prior notification to the User.
22. The User who has chosen payment in the form of installments, provided via the Internet, is obliged to complete the appropriate form necessary to obtain financing in the form of installments, provided via the Internet, no later than within 3 calendar days after the date on which placed an Order. The Online Store reserves the right to cancel an Order that violates the conditions set out in the preceding sentence, with prior notification to the User.
VI. ONLINE STORE RIGHTS AND OBLIGATIONS
1. The Service Provider takes steps to ensure the proper operation of the Online Store and undertakes to remove any irregularities in the operation of the Online Store without undue delay.
2. The Service Provider is obliged to consider any complaints submitted by the User regarding irregularities, defects or interruptions in the provision of Services and the functioning of the Online Store, within no more than 14 days.
VII. YOUR RIGHTS AND OBLIGATIONS
1. The User is obliged to: a) use the Services in a way that does not interfere with the functioning of the Online Store; b) not taking actions such as: sending or placing unsolicited commercial information in the Online Store, taking actions aimed at obtaining legally protected information that the User was not the addressee of; c) use the Services in a manner consistent with the provisions of the law in force in the territory of the Republic of Poland, the provisions of the Regulations and the Privacy Policy; d) not to provide and not to transfer content prohibited by applicable law.
2. The User has the right to notify the Service Provider of any violation of his rights, as well as of any violation of the rules set out in the Regulations or the Privacy Policy.
3. The User has the right to notify the Service Provider of any irregularities, faults or interruptions in the functioning of the Online Store website and of improper quality of the Services.
4. The User has the right to delete the Account he has set up and has the right to terminate the use of the Service. For this purpose, the User has the option to terminate the contract for the provision of Services.
5. Any questions, reservations, complaints regarding irregularities, defects or interruptions in the provision of the Service in the functioning of the Online Store should be reported by the User at the Helpline number or by sending an e-mail.
6. The Online Store User undertakes not to:
a) violated the Regulations of the Online Store;
b) provided incorrect data or infringed the rights of third parties;
c) infringed the property rights or personal rights of the Service Provider or third parties, in particular the personal rights of other Users;
d) committed behavior that is inconsistent with the Regulations or applicable law;
e) In the event of a breach by the User or third parties using his Account of the obligations arising from the Regulations, the Service Provider, without prejudice to other rights vested in him in such cases under the provisions of the Regulations or applicable law, may terminate the User's contract for the provision of Services effective at the end of mie